Navistar Direct Marketing
  • Frederick, MD, USA
  • Dependent upon experience
  • Hourly
  • Full Time

1st of the month following 60 days of employment


Hours: 8am - 4:30pm (with 1/2 hour unpaid lunch break)


About Us:

Navistar Direct Marketing is one of the largest direct marketing production companies in the Baltimore/Washington Metropolitan Area, and a member of the Moore Group, a global leader in marketing solutions. Navistar strives for ongoing excellence through five pillars of success by honoring the diverse backgrounds of our employees.

Our People

  • Navistar Direct employees will experience and express dignity, fairness, and respect regardless of race, color, sex, gender identity and expression, sexual orientation, religion, national and ethnic origin, physical ability, age, neurodiversity, citizenship, and others.

Our Organization

  • Navistar Direct will fuel our clients' growth with a continually more diverse, equitable, and inclusive organization and ecosystem.

Our Clients

  • Navistar Direct's passion for our clients' success means we will enlist diverse supporters in the service of their missions. We will also present their stories equitably.

Our Partners

  • Navistar Direct will seek out diverse partnerships that enrich us just as diverse employees do. We will consider our diversity, equity, and inclusion values in decisions about new and continued partnerships.

Our Community

  • Navistar Direct works to raise the bar for our industry through our quality and innovation; so too will we work to lead our industry for diversity, equity, and inclusion.

Job Summary:

Performs clerical tasks for Print Production in addition to front desk receptionist duties.

Hours: 8am- 4:30pm (with half hour unpaid lunch break)

Supervisory Responsibilities:

  • None


  • Follows and supports all department procedures and company policies
  • Understands and supports the Company Mission, Vision, Core Values, and Business Attributes
  • Establishes goals to improve personal and department performance
  • Plays a role in the execution of company goals that when achieved will accumulate into the fulfillment of the Company Vision
  • Quality check Print Production job jackets to verify:
    • Stock issues- verification of stock being "issued" by operators
    • Record waste- Expected vs Actual used
    • Data capture: Police for accuracy and consistency
    • Shipping and receiving count verification
    • Sample processing, facilitates quality inspection by supervisors, and on time delivery to recipients or departments
  • Receive materials and create labels for envelopes, fanfolds, roll-to-roll jobs, and all bindery-finished products. Quality checking all material leaving production. Labeling it correctly and verifying counts, shipments and destination
  • Create job jackets and print work tickets for production Supervisors as requested
  • Monitor and order office supplies, safety supplies, cleaning supplies, and other press and bindery products as needed and requested by Supervisor/Manager
  • Complete tasks related to employee needs as authorized by Supervisors/Manager and in coordination with HR. Coordinate HR events with Production
  • Input occurrences to the "Issue Reporting System" from production to track areas of the business for improvement
  • Coordinate with shipping and receiving on behalf of Pressroom and Bindery
  • Coordinate with production and Safety Manager regarding safety initiatives, PPE, health protocols, etc.
  • Stock mockups for Sales, paper requests, cut downs as requested by Sup/Manager
  • Coordinate training initiatives for equipment and facilitating the training with employees. IE: Forklift, roll clamp, Reacher, power jack, lock-out-tag-out, etc.
  • Submit maintenance work orders as instructed by Supervisors/Manager
  • Update Ink Inventory monthly and as requested
  • Assist with paper stock inventory monthly and investigate stock related issues when requested
  • Collect Pressroom and Bindery tally sheets to update monthly totals in production by equipment. Update monthly inventory spread sheets
  • Police data collection and shift summary reports generated by data collection daily
  • Send reports to Manager & Accounting for inventory monthly
  • Weekly inventory of Bindery and Pressroom supplies IE: Cartons, tape, bander tape, glue, chemicals, cleaners, expendable parts, ink, and press supplies, ETC.
  • Purchasing agent - order of Pressroom and Bindery Supplies as requested by Supervisors/Manager
  • Create and receive PO's as requested by Supervisor/Manager. Verify physical receipts against PO's
  • Greet guests ("Director of 1st Impressions")
  • Sign guests in and out per Safety and security protocols.
  • Monitor phone calls, transfers calls, Relay messages
  • Set up for meetings/special events
    • Order food
    • Organize beverages
    • Assist with set up/clean-up
  • Assist HR with tasks as needed and approved by Manager
  • Keep office/reception area clean/organized
  • Handles multiple requests from department team members
  • Prioritizes requests to maximize efficiency
  • Understands the escalation process and reports problems to Manager promptly
  • Communicates verbally or in writing any issues and status updates concerning jackets, mail or stock pulls in a timely manner
  • Uses email correspondence appropriately and efficiently
  • Uses basic knowledge of Print Stream, Inventory System, CRM, and other relevant software applications to support print production and company
  • Plans for additional resources as needed
  • Maintains tidy common workstations
  • Monitors supplies and restocks as necessary
  • Works overtime as needed, (early late and weekends)
  • Knows and follows all safety procedures
  • Reports work related injuries to supervisor
  • Operates equipment safely
  • Performs other duties as required

Required Skills/Abilities:

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to read and comprehend simple instructions, short correspondence, and memos Ability to write simple correspondence
  • Displays loyalty and commitment to the company
  • Respects company leaders
  • Has good working relationships with other employees and leaders
  • Enthusiastic about work assignments and willing to help others
  • Adjusts to job changes, grasps new ideas in work, handles difficulties and pressure situations with composure
  • Cooperates and collaborates with other departments
  • Prompt and regular in attendance
  • Works hours necessary to complete assignments
  • Conforms to company policies
  • Self-starter
  • Thinking and acting without being told
  • Tries new methods and ideas, creativity in approaching old problems and new situations Seeks additional responsibility
  • Increases knowledge though classes, seminars and additional training

Education and Experience:

  • High school diploma or general education degree (GED); and two years related experience and/or training

Physical Requirements:

  • Regularly required to talk or hear
  • Frequently required to stand, walk, and sit.
  • Occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, or kneel
  • Regularly lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 50 pounds
  • Occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a comprehensive healthcare, support for working parents and Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Navistar Direct Marketing
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